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  • WILL THE MASK FIT MY FACE

    We currently offer masks that measure 5.28 x 4.53 x 0.96 inches (13.4 x 11.5 x 2.4 cm). The masks have adjustable ear straps and a nose clip embedded. By adjusting the ear straps and nose clip, you’re able to form a seal around your face and freely breathe through the 5-ply filter.

     

  • WHY DOESN’T THE MASK HAVE VALVES

    MAU Protection Masks do not have valves in order to protect the air that those around you breathe as well. Valved masks allow unfiltered exhalations. They function as an indirect access for virus-laden droplets you’re breathing out. Valves do not make sense for infection control. Read about CDC’s no-valve mask recommendations HERE

     

  • IS THE MASK HEAVY

    Each mask weighs 0.54oz (15.3g), lightweight and travel-friendly.

     

  • HOW DO I CLEAN THE MASK

    Hand wash with warm water and soap.

     

  • HOW LONG CAN I USE THE MASK

    Your mask will last months depending on how you care for it. Do not machine wash.

 

  • WHAT DOES THE MASK FILTER

    Our masks have N95 activated carbon filters - they protect against PM2.5, PM0.3, smog, smoke, dust, allergens, and bacteria.

 

  • HOW MANY FILTERS COME WITH THE MASK

    Each MAU Mask is packaged with 2 filters.

     

  • WHEN SHOULD I CHANGE THE FILTER

    When the filter is used actively, daily, one filter may be used for up to 2-3 weeks. The filter does not expire if you are not using it daily. We recommend you immediately change your filter if it is wet or has discolored due to impurities/pollution.

     

  • HOW DO I REMOVE THE FILTER

    Disinfect your hands, remove the filter, replace with a new filter.

     

  • HAVE THE FILTERS BEEN TESTED

    Our filters have been tested by Nelson Labs, USA, the leading global provider of laboratory testing and expert advisory services. Tests confirmed that 98% of PM 2.5 is filtered.

     

  • HOW CAN I ORDER MORE FILTERS

    You can order a pack of 4 filters HERE . We will be introducing our Filter Subscription soon where you’ll receive new filters every month. Sign up for our newsletter to stay updated.

 

  • ARE THESE THE ONLY AVAILABLE DESIGNS

    Yes, these are MAU’s Classic designs. Have a look at our lookbook

    We’re excited to offer limited edition designs in the future. Sign up to our newsletter to be the first to know about new releases and follow us on social media @MauMask

     

  • THE MASK I WANT IS SOLD OUT

    We are doing our best to get it back in stock quickly. In the meantime, you have the option to receive a notification when it’s available again.

     

  • WILL YOU RESTOCK LIMITED EDITION MASKS

    Limited editions are… limited :)

 

  • WHAT ARE THE INGREDIENTS IN THE CRYSTAL HYDROGEL MASK 

    Purified water, glycerin, allantoin, hyaluronic acid, ivy extract, seaweed extract, aloe vera leaf extract, collagen peptide, maltodextrin

    No parabens, No formaldehyde, No alcohols, No phthalates, No sulfates, No fragrance, No animal testing.

     

  • HOW IS THE CRYSTAL HYDROGEL MASK ECO-FRIENDLY

    MAU’s Crystal Hydrogel Masks dissolve in warm water (113 °F/45°C) after use.

     

  • IS THE CRYSTAL HYDROGEL MASK SAFE FOR MY SKIN TYPE

    The masks are effective for all skin types

     

  • WHAT MAKES THE CRYSTAL HYDROGEL DIFFERENT FROM NATURAL SHEET MASKS

    Crystal masks are clear and fit the contours of any face shape snugly, making sure every inch of your skin is getting the benefits of the mask’s ingredients. Hydrogel masks are jelly-like, they are made from a gel texture not paper/cotton. This allows them to hold more moisture. 

 

  • I SAW MAU MASKS IN STORE/ON ANOTHER WEBSITE, ARE THEY REAL MAU MASKS

We’re in the process of making MAU Masks available in more stores and websites. Our current authorized retailers can be found under 'Stores', this list is always updated.

If you see MAU Masks for sale at an outlet not listed on our website, please do not purchase. We cannot guarantee the authenticity of these masks. We have not authorized those sellers.

 

  • WHEN AND WHERE WAS MAU MASK ESTABLISHED

    MAU Mask was launched 18 July 2019 as a result of the excessive air pollution our founder encountered while living in and exploring otherwise gorgeous Southeast Asia.

     

  • WHAT IS MAU MASK’S MISSION

    MAU protects you, helps you breathe clean air, and restores your skin from air pollution's negative effects. MAU also exists to promote responsible travel and sustainability. Consistently building effective, eco-friendly, and beautiful products is our mission.

     

  • #PullUpOrShutUp

    Updated June 2020: MAU is 100% Black female-owned with a team of Freelancers: 100% identifying as female, 60% Black, 20% Asian, and 20% White.